Hybrid / Flexible
London: £66,038 to £90,802 per annum
National: £60,076 to £82,605 per annum
36 hours per week - flexible options considered
Permanent
Our team is growing, this is your chance to join us!
With experience of delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics Customer Engagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association business.
In addition to the underlying systems, you'll be responsible for managing the application team delivering support, business as usual, escalations, and a portfolio of change initiatives and projects. Managing the performance of systems and services, overseeing third party providers and partners, developing continual service improvement plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital!
Responsible for all aspects of the lifecycle of the Dynamics Customer Engagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all lifecycle activities are all part of this exciting role along with a hands-on technical expectation.
Experience of managing and leading a high performing Dynamics team, the ability to convey concepts to non-technical audiences and experience at engaging, influencing, and managing stakeholders is essential.
If you really want to make a difference and have experience in leading, developing and motivating a team of subject matter experts and agile methodologies then get in touch and find out more now!
With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for!
Please review the full role profile on our website before applying.
Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.
Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer.
Closing Date: Sunday 30th June 2024 at midnight.
This is a hybrid role with a base location offered at one of our offices across England. Candidates may be expected to work from a main office once per month.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.