Business Product Manager - EnergiHub
- 549377
- Closing at: Jun 30 2024 at 23:55 BST
About the Role
Base Location: Dublin or Belfast
Salary: €64,000 - €96,000 (ROI) or £47,600 - £71,600 (NI) + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.
Working Pattern: 12-month Fixed Term Contract | Full Time | Flexible First options available
What is the Role?
As our Product Manager for Energy Flexibility in Ireland, you will be responsible for scaling the platform for domestic customers across a range of energy tech devices, enabling customers to save money and decarbonise their homes. Working within an agile environment, you'll lead a product team consisting of developers, business analysts and solution architects, to deliver your vision of exceptional customer experience. You will gain exposure to a variety of different stakeholders both internally and externally as we forge strategic partnerships to curate innovative and new propositions to market. In this role you will:
- take to market and scale energy flexibility across Ireland's domestic customer base and across a range of technology
- develop an incremental roadmap of improvements to enhance customer experience through the entire customer journey
- deliver against key KPI's to demonstrate operational effectiveness for this newly established platform
- be the main point of contact for matrix managed teams who are responsible for delivering for the project team
What do I need?
To be considered for this role, we would love you to have:
- an entrepreneurial mindset, capable of bringing many different ideas together into something simple for customers which is scalable and affordable
- the ability to deal with ambiguity, as we innovate and find out new information consistently
- an approachable and open-minded attitude on how we deliver outcomes for our customer base
- experience in the energy market is a distinct advantage, particularly in a B2C environment
- the ability to multitask and manage multiple different stakeholders at varying levels both internally and externally
About our Business
SSE is a multinational energy company listed on the FTSE 100, with a vision "to be a leading energy company in a net zero world". We're investing £20.5bn+ by the end of the decade to help deliver our Net Zero Acceleration Programme.
Part of SSE Plc, Energy Customer Solutions is the Customer facing division – providing energy and low carbon solutions to over 1.3million customers. We have a strong market position with great customer relationships and expert customer teams working in Belfast, Cardiff, Dublin, Perth, and Reading. ??Energy Customer Solutions is made up of 2 external brands; we operate under the brands SSE Airtricity (Ireland) & SSE Energy Solutions (GB).
SSE Airtricity is Ireland's second largest and fastest growing energy provider, supplying around 800,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland. Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources - the greenest energy supply of any provider on the island and over three times the average on an all-island basis.
We have ambitious targets to help our customers on their journey to Net Zero by increasing the accessibility of green energy solutions through the provision of customer-driven propositions and we're a partner to customers and stakeholders as they seek ways to respond to the climate crisis.
Help us power change.
What's in it for you?
An excellent package with 34 days holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more. View our full benefits package on our careers site.
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for ‘Inclusion & Diversity at SSE' to find out more.
Next Steps
All applications should be submitted online, and we'll be back in touch after the vacancy closing date to let you know the outcome.
If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Andy on or .
Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process.
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