New College Swindon have an exciting opportunity for an Admissions Advice and Guidance Officer to join their team.
Location: Swindon (SN3 1AH)
Salary: £22,239 PA
Job Type: Full – Time (37 Hours), Fixed Term Contract Until June 2025
About Us:
New College Swindon is a vibrant and dynamic institution, resulting from the merger of New College and Swindon College. Our mission is to provide exceptional teaching, facilities, and guidance support to our students, placing them at the heart of everything we do. We prioritise their interests and create a supportive environment. Additionally, we value the well-being of our dedicated staff, offering outstanding employment conditions, including competitive salaries, generous holidays, and comprehensive pension schemes.
Admissions Advice and Guidance Officer – The Role:
Our Customer Services team are looking for a new member to join to support the admission of new students! You will be a first point of contact for all new student and parent enquiries on courses and qualifications the College offers and will oversee their journey from enquiry, to interviewing them to successful course placement.
You will also have the opportunity to work outside the College at Post-16 provider events to promote the College and its courses. As an AAG Officer, you will become an expert in knowledge about New College Swindon and the courses we offer. There will be regular evening work associated with this role, which will be remunerated in time off in lieu (1 evening a week during term time only).
Admissions Advice and Guidance Officer – Key Responsibilities:
- Manage application and enrolment enquiries from first contact to resolution across all customer groups
- Liaise with Curriculum Managers and tutors across all college programs
- Interview prospective students and offer advice to ensure proper course enrolment
- Provide careers advice and guidance to students individually, in small groups, and large groups, both at college and external events
- Attend external promotional events in schools, including parent evenings and assemblies, in coordination with the College marketing department
- Liaise with schools and other pre-16 providers to present the College curriculum effectively
- Plan, coordinate, and deliver internal and external events to promote the College, including application events
- Work collaboratively with Business Support departments, especially Front of House, Adult - Admissions, FMI, and Student Services
- Maintain a flexible approach to working hours, including some weekends and evenings
Admissions Advice and Guidance Officer – You:
- Level 2 English and Maths (or equivalent) or commitment to gaining with 24 months of commencement of employment
- NVQ Level 2 in Advice and Guidance (or commitment to gain)- Highly developed sense of customer service skills and delivery
- The ability to work effectively with students, parent, carers and external providers building effective professional relationships
- Basic understanding of the education system in the UK
- Full clean driving license and own car
- Prepared to work at both North Star and Queens Drive (or any other College campus) as required
Admissions Advice and Guidance Officer – Benefits:
At New College Swindon, we go above and beyond to create an exceptional workplace environment. Join us and enjoy these enticing benefits:
- 25 days holiday entitlement
- 15.9% College pension contribution to LGPS
- Health care cash plan
- Free car parking
- Discounted Hair & Beauty treatments
- On-site gym
- Staff development & training
- Sodexo Retail Discount Scheme
- & More!
Equal opportunities
We are an equal opportunities employer and welcome applications from all sectors of the community. We particularly welcome applications from underrepresented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.
Safeguarding Statement
New College Swindon is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Application Process
Please note that this vacancy may close before the published closing date if sufficient applications are received so if you are interested, please apply as soon as possible. To apply, you MUST have right to work in the UK.
To submit your application for this exciting Admissions Advice and Guidance Officer opportunity, please click ‘Apply' now.