If you are an experienced Triage Officer, we want to hear from you
Job Description:
To promote the council's vision of Putting Our Residents First as applied to own service area.
- To implement a revised operating model for all first points of contact throughout Children and Young People's Services, to create a coherent single point of access during office hours and out of hours.
- To promote the aim of the new model by focusing on prevention from the very first point of contact, embed a transition from an Emergency Duty Team to a 24/7 stronger families hub, deliver a robust Early Help Offer and reduce the demand on statutory services.
- To act as the first point of contact for members of the public and professionals who are requesting early help, family support or are seeking to convey safeguarding concerns about a child or adult's welfare during office hours and out of hours throughout the calendar year.
- To screen all initial enquiries for support, by collating information to determine levels of need and intervention. Moreover, to ascertain if the presenting issues can be resolved by signposting to universal services, referring to early help Stronger Families services, or whether a statutory child or adult social care response is necessary.
- To prioritise child and adult's unique circumstances ensuring that information is shared in a timely manner and coordinating information for step up to statutory support services or step down to universal or targeted preventative services.
- To offer advice and guidance to colleagues and professionals on a range of issues to ensure effective support can be provided to safeguard the children, young people and adults who live in the borough.
- To work collaboratively and joint work with the Early Help Hub, CSC Multi Agency Safeguarding Hub in addition to the ASC Multi Agency Safeguarding Hub and 24 hour AMHP service in order to promote an ethos of early help, prevention, family support and safeguarding.
Benefits of working with Remedy
- A personal one-one service from your highly experienced dedicated consultant.
- Top tier supplier across London giving us first access to jobs
- Referral bonus - up to £250* per person placed.
- Double payrolls each week.
- Terms & Conditions apply
You will be required to fully register with Remedy for all locum positions.
Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.