Secretarial Services Manager (Law firm)
Manchester/ Exeter/ Birmingham
£45,000 - £55,000 per annum
Hybrid working
THE COMPANY
Well respected and international law firm across the UK.
THE ROLE
You will be responsible for the line management and development of multiple Assistant Secretarial Services Managers. You will be based in one office and will be required to travel once or twice a month to the other offices for reviews.
Responsibilities:
Strategy:
- Understanding key business challenges working closely with HR Managers, Office Managers, DPC Manager and business support functions
- Taking responsibility for attracting and retaining secretarial services talent
- Allocating central work-flows to relevant resources
Operational
- Direct line management - leading, motivating, coaching and supporting development of reports
- Provide a point of escalation for relevant queries
- Responsibility for performance/market salary reviews
- Take proactive steps to address any concerns regarding the morale and wellbeing of PAs in the department(s)/office
- Work with L&D to ensure the framework of Learning & Development for the PA function
- Manage secretarial capacity and utilisation
- Provide a point of escalation for Heads of Section and Office Managers on any secretarial issues arising within the department(s)/office
- Oversee the induction of all new PAs to the department(s)/office
THE IDEAL CANDIDATE
- Previous Secretarial Services Manager experience desired
- Determined and results driven
- Strong presentation, communication and interpersonal skills
- Project and change management experience desirable
- Strong business acumen and analytical skills
If you are interested in this role please contact me on or .