Role: 1st/2nd Line Support
Location: Wolverhampton (Fully In-Office)
Salary: £25,000 - £35,000
We are looking for an exceptional 1st/2nd Line Engineer to join a well-established and award-winning engineering services company based in Wolverhampton. This role will give you the opportunity to develop with the latest technologies in a close nit, dynamic support team in supporting all UK staff. You will be the 1st point of contact for all IT queries, providing a face to the business and commuting professionally with all relevant stakeholders.
This a fully in-office role based out of their Wolverhampton site so accessibility to commute there Monday to Friday is required. There is also another site which you may visit on a irregular basis.
Experience
A successful candidate for this role will have previous experience in an IT Support role, providing competent 1st line and some 2nd line support. The client is looking for someone who is a generalist in their technical experience, someone who will have a go at anything that comes their way by being self-motivated and efficient with attention to detail.
Specific technical experience this role will require include:
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Microsoft Expert
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Office 365
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MS Teams
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Active Directory
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Windows
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Windows Server
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Imaging and Deployment Technologies
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E.g. Heimdal, WSUS, MDT, PDQ
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Exposure to ITSM Ticketing Systems
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Excellent Troubleshooting Skills
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Great Stakeholder Management
Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.