Title: IT Telesales Specialist (Outbound0
Reporting to: Sales Manager
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Job Summary
- Generate new business opportunities for our growing company through cold calling
- Create and maintain a completely new database of prospects that fit our ideal customer profile
- Work closely with the sales manager and the sales team to achieve targets
- Progression available within the company and develop sales skills and knowledge
- A key focus for new business leads will be aligned with one of our Cyber Security Vendors.
- Attending events and webinars.
Core Responsibilities
- Research and identify owners/decision makers of potential prospects that match our target client profiles.
- Make outbound cold calls to create a pipeline of prospects and introduce our company and services.
- Determining if the prospect has a valid need for the company's products and services
- Progress cold calls into qualified leads and book appointments for the sales team.
- Follow up with prospects and maintain a record of all contacts and outcomes.
- Update and manage the CRM system with accurate and relevant information on all prospects.
- Meet and exceed your monthly targets for calls, leads, and appointments.
- Provide status information to your Manager including forecast/pipeline information.
- Provide feedback and suggestions to improve the cold calling process and strategy.
- Continual improvement with training from Vendor/s.
- Be involved with, and undertake any other duties as requested or required.
Required Skills, Knowledge and Experience:
Essential
- Excellent verbal and written communication skills.
- Ability to persuade and influence decision-makers.
- Ability to work independently and as part of a team.
- Ability to handle rejection and objections.
- Proficient in using MS Office and CRM software.
- Strong planning, administration, and organisational skills.
- Ability to work under pressure and meet deadlines.
- Attention to detail and quality.
Desirable
- Knowledge of the IT MSP industry and market.
- Experience of working in an IT focussed company.
- Previous experience in cold calling, telemarketing, or lead generation.
- An understanding of the layers of security of an IT network.
- Experience working in a business-to-business environment.
- Relevant qualification or certification in sales.
- Experience in selling IT services or solutions.
- Existing network of contacts in the IT sector.
Personal Qualities
- Self-motivated and goal-oriented.
- Confident and enthusiastic.
- Resilient and persistent.
- Curious and eager to learn.
- Professional and ethical.
Uncapped commisson + Benefits!