For the Administration role you will Join our client who are based in Gosport, in making a difference and be a vital part of our dedicated team. Apply now to embark on a fulfilling journey of professional growth and impact!
Client Details
Our client is playing a central role in delivering the MOD's vision to transform core payroll, HR and pensions services for 230,000 military personnel and reservists and one million veterans, our focus is on transformation and value-adding technology, providing new platforms and more modern methods of work.
Description
The main responsibilities for the Administration for are:
- Execute tasks in alignment with established procedures, business rules, or scripts, which may include handling calls, responding to emails, managing queries, taking messages, and processing transactions.
- Familiarise yourself with procedures, ensuring a comprehensive understanding of parameters to consistently deliver high-quality output.
- Utilise various machines to generate cards and letters, maintaining a commitment to producing top-notch results.
- Resolve routine queries and escalate any non-routine situations to designated authorities.
- Schedule and prioritise daily work assignments to meet deadlines effectively.
- Collaborate with team members, distributing information as needed, and identifying areas for improvement.
- Update and maintain accurate information in databases or manual records.
- Provide additional administrative support as required by line management.
- Liaise effectively with internal and external clients to facilitate seamless communication.
- Keep meticulous records for audit purposes, ensuring compliance with established protocols.
Profile
The successful candidate for the Administration role will be someone who:
- Impeccable attention to detail.
- Collaborative team player in a structured environment.
- Strong communication skills with the ability to build and maintain positive relationships.
- Consistently delivers high-quality customer service professionally, fostering trust and confidence.
- Excellent communicator with effective problem-solving abilities.
- Demonstrates commitment, flexibility, and adherence to policies and procedures.
- Accurate and timely task execution.
- Exceptional organisational skills and meticulous record-keeping.
Desirable Skills:
- Proficient in following established processes.
- Numerically inclined.
- Competent in navigating and utilising relevant systems.
- Ability to take direction, perform some lifting and manual work, and operate machinery when necessary.
Job Offer
For the Administration role you will Join our client in making a difference and be a vital part of our dedicated team. Apply now to embark on a fulfilling journey of professional growth and impact!