ROLE: Project Fulfilment Manager
SALARY: Up to £45,000 DOE
LOCATION: Lichfield (office based)
THE COMPANY: We are currently working with a leading business, based in Lichfield, who are looking to recruit a Project Fulfilment Manager to join their team.
This is a great opportunity to join a market-leading business, who have been well established for over 25 years.
BENEFITS:
- A salary of up to £45,000 DOE.
- 23 days annual leave plus bank holidays.
- Company pension.
- Excellent transport links - easily accessible via public transport.
THE CANDIDATE: The right candidate will have experience of leading a team within a customer service or project-based setting.
The successful individual will be responsible for overseeing the full project life-cycle; from onboarding the customer to managing the aftercare process.
DUTIES INCLUDE:
- Leading the project and key accounts team.
- Supervising a variety of projects across multiple companies.
- Cultivating strong customer relationships and maintaining regular communication.
- Coordinating with procurement to ensure optimal stock levels.
- Collaborating with engineers to schedule work, including coordination with subcontractors.
- Arranging repair visits by working closely with after-care engineers.
- Coordinating with technical and finance teams for project alignment.
- Ensuring exceptional customer service delivery.
- Addressing and responding to email inquiries.
- Providing technical support when required.
- Offering timely feedback to customers.
Immediate interviews are taking place, so please do not delay in applying, should you be interested.