Credit Controller - 8 month Fixed Term contract - maternity cover
£25,000 - £28,000 + 23 days holiday, pension
Based in Aylesbury, Buckinghamshire
5 days per week in the office initially (then long term potential for hybrid working)
Our well-etablished, key client, is very proud of their recent awards and is very proud of their experienced, collaborative, talented workforce who are spread across the UK. Operating in the B2B space, they are in need of an experienced Credit Controller, initially on an 8 month maternity contract with a view to starting this successful candidate in October. Ideal candidates will be available at short notice and be able to hit the ground running, and add value from day 1.
The successful Credit Controller will be responsible for:
- Reporting to the Credit Control Team Leader, working within a team of 5
- Processing of all the sales invoices each day, submitting as and when required, using customer portals, management systems, emailing and posting.
- Reconciling customer accounts and sending statements out
- Ensuring accounts are maintained within agreed terms and credit limits
- Tepehone chasing of clients overdue invoices (mainly corporate and SME clients, requesting them them to settle their account
- Reporting old outstanding debt to the Credit Team Leader and communicate any potential debtors issues]
- Indicate to the Group Credit Manager where necessary if the legal action is required to resolve the issue/s
- Handling all customer queries, assisting with any discrepancies in timely manner, sending copy invoices, credit notes and other files, keeping a proof of delivery, maintaining company confidentiality at all times
- Liaising with the different departments within the business and help to resolve any issues
- Processing and managing high volumes of data and using excel skills to gather data and information
- Keep a record of customer accounts listing for each account payment terms, contact details, invoicing instructions, and discounts if applicable
- Maintain and keep a record of the debtors each account actual and expected income, print and create reports for the management
- Maintaining database of customer information on excel spreadsheet and NetSuite system, updating when required, setting up and maintaining customer files
- Work closely with the accounts team, keeping records up to date, process payments, help with processing month end, filing and answering telephones
- Ad hoc duties and covering for other taff members
The successful Credit Controller will offer:
- The ability to offer recent similar experienced, gained from working within a fast paced environment
- You will have excellent negotiation skills along with a professional telephone manner and customer service skills with the ability to explain financial matters to non-technical colleagues.
- You will naturally have good spoken and written communication skills and be assertive in a professional manner, have an organised and methodical approach and be able to work to strict deadlines
- You will have significant numerical knowledge, and have advanced skills in computer literacy, in particular MS Excel and Word
- You will be able to work well on your own or within a team and have an innovative mindset to identify areas for improvement and development
- You will be reliable and approachable with a high level of accuracy and attention to detail and be a quick learner that can easily adapt to new systems and procedures.
Our Aylesbury client is able to move very quickly on interviews and on-boarding and ideally you will be available at short notice to commence this role. There may be potential longer term opportunities available for the right candidate.
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