EXPERIENCED LETTINGS PROPERTY MANAGER WANTED FOR PROGRESSIVE BRAND IN CAMBRIDGE!
A real gem of a role for a lettings candidate who loves to look after lettings clients.
MAIN TASKS:
- To administer the management of let residential properties to include efficient and correct handling of problems arising during the tenancy, managing any repairs, overseeing check-ins and check-outs as necessary and dealing with any arrears.
- Conduct quarterly inspections of all properties, advising Landlords of any changes or issues arising. Promptly notifying tenants of any areas where action is required.
- In conducting check-outs liaise with all parties to negotiate a speedy and satisfactory conclusion.
- Manage the relationship with the landlord, including reporting and accounts matters
- Identify and recommend need for property upgrades and refurbishment, organising any between tenancy work, including that arising from dilapidations to allow for a timely re-let to maximise Landlord's income.
- Update records and maximise the use of databases such as Reapit to ensure all property and tenant details are up to date
- Maintain a working knowledge of compliance information such as Landlord and Tenant/Tenancy Law and Money Laundering
- Maintain close communication with person/s primarily responsible at all times (particularly at the beginning and end of the day)
- Support the excellent reputation of the brand by providing a high level of efficiency and customer service to all clients and tenants who visit or contact the office
- Consistently maintain a high standard of record keeping and communications to ensure accuracy in file management, communications and compliance
- Be a positive influence within the team helping to maintain a mutually supportive and team orientated environment
- Contribute to the success of brand with regard to cross-selling and other opportunities by understanding the functions of and communicating effectively with other departments
This job description is not exhaustive and the jobholder may be required to undertake additional duties from time to time to ensure the smooth running of the office.
PERSON SPECIFICATION
Essential Skills & Experience:
- Excellence in terms of maintaining confidentiality
- Professional manner and excellent customer service skills
- Strong administrative, computer and organisational skills
- The ability to take the initiative in a confident and personable manner
- A strong team player with good interpersonal skills
- Numerate with excellent written and verbal communication
- Attention to detail
- The ability to work under pressure to meet deadlines
- Good negotiating and presentational skills
- Ability to build long term relationships between client and self
- Qualified to ARLA I/II standard or equivalent standard of experience
- IT literacy including experience in the use of residential software packages.
Desirable Skills and Experience:
- Knowledge of the property industry
- Knowledge and understanding of the lettings procedures
- A proven track record in Residential property lettings and property management
Competencies:
- Confidential
- Team working
- Personal organisation
- Customer focus
- Professional
- Quality focused
- Flexible
Our Values:
- Approachable - We treat every relationship with respect, integrity and warmth
- Effective - We do what we say we will, we do it well and we're accountable
- Ambitious - We are ambitious for our clients and for our firm
- Lots of benefits included with this role, including private health care and pension, enquire for further info
AMR are one of the UK's largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market.
We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant.
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.