Graduate/Junior Support Analyst (Legal Tech)
Excellent Salary
Permanent
Glasgow or Edinburgh
Posted Date 26/06/24
CVs ASAP
Start date Jun 24 - Sep 24
One of Meraki Talents Legal clients are hiring for a Support Analyst. This is an exciting opportunity for someone who is looking to kickstart their career in IT and play a crucial part in a global Law firm. The company invests heavily in new technology and embraces innovation and change as a source of competitive advantage.
They are looking for someone who is motivated by technology with career progression at the forefront of their mind. They are open to someone who is a law graduate who is passionate about technology or someone who currently has experience in a legal tech position.
Responsibilities of the Support Analyst:
- Assisting users to resolve queries and escalating any issues to other teams if required
- Becoming a true expert with house systems such as HighQ, AI Platforms and Litera transact
- Help with the process of upskilling both internal and external clients to ensure great user experience
- Provide admin support for product managers and admitting regular user and project archiving
Background of the Support Analyst:
- Motivated by all thing's tech with a keen desire to learn and upskill
- Knowledge of legal technology would be a bonus but not essential
- Desire to work in an environment that provides regular feedback to help further career development
- Excellent interpersonal skills that allow you to collaborate with both internal & external clients
Rory wants: Support Analyst, HighQ, Litera, Legal, Technology Support
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