German Speaking Sales Support Executive: My client seeks a dynamic German Speaking Sales Support Executive to enhance the efficiency of the sales team. The role involves managing client communications, supporting sales processes, and ensuring smooth operations from initial contact to order fulfilment.
Client Details
German Speaking Sales Support Executive, Basingstoke: A globally recognised leader in their sector, renowned for its innovative equipment and dedication to enhancing the performance. With a commitment to excellence and cutting-edge technology, their business continues to revolutionise the game with its high-quality products and exceptional customer service.
Description
German Speaking Sales Support Executive, Basingstoke:
- Provide daily administrative support to the sales team, including managing schedules, processing orders, and preparing reports.
- Engage with German-speaking clients, addressing inquiries and providing tailored assistance.
- Act as a liaison between sales, logistics, and customers to ensure timely and accurate order fulfilment.
- Work with sales and be responsible for up-selling products and services
- Hitting after sales KPIs around incoming and outgoing calls and up-sell revenue.
- Prepare and manage sales documents, contracts, and presentations in both English and German.
- Maintain and update CRM systems with accurate client and sales activity information.
- Assist in lead generation, prospecting, and customer follow-up initiatives.
- Resolve customer issues and complaints promptly to ensure high levels of client satisfaction.
- Contribute to the development and execution of sales strategies and campaigns.
Profile
- Fluent in German and English, with strong verbal and written communication skills.
- Previous experience in a sales support or administrative role, ideally within the sports or retail sector.
- Excellent organisational skills and the ability to multitask effectively.
- Proficient in Microsoft Office Suite, particularly Excel and PowerPoint, and experienced with CRM software.
- High attention to detail and commitment to accuracy in all tasks.
- Able to work both independently and as part of a team in a dynamic, fast-paced environment.
- Customer-focused with strong problem-solving abilities and a proactive approach.
- Passionate about golf and the sports industry, with a strong drive to support sales efforts and contribute to business success.
Job Offer
Salary of circa £30,000 - £32,000 + bonus and excellent package