IT Service Desk Analyst
Are you an IT Service Desk Analyst looking for a new challenge?
In this exciting IT support opportunity working for a leading global law firm, you will be responsible for providing 1st line support for all technology systems alongside AV/meeting room support.
Are you looking for a great work/life balance?
Hybrid working is on offer at this forward-thinking firm, offering you the chance to work from home 2 days per week!
Your responsibilities:
Being the first point of call for all IT-related support and providing remote technical support for computer applications and hardware:
- Office 365
- Microsoft Teams
- Windows 10
- Active Directory
- Exchange
- iManage
Your skills:
- A minimum of 1 years' IT service desk experience within a legal or professional services organisation.
- Excellent troubleshooting skills, with a demonstrable knowledge of hardware such as laptops and mobiles.
- Excellent communication skills and a good understanding of working in a high-pressure environment.
If this sounds of interest, hit APPLY now!