This role will be responsible for order processing in a B2B environment, focusing on delivering excellent service to customers and ensuring smooth supply chain operations.
Client Details
Our client is a global player in the manufacturing industry. With its headquarters in Hampshire, the firm has a robust presence and is known for its commitment to excellence and high standards of customer service.
Description
Key responsibilities include:
- Manage customer accounts and build strong relationships with clients.
- Liaise with supply chain partners to ensure smooth operations.
- Develop strategies to improve customer service and operational efficiency.
- Monitor and manage inventory to meet customer demand.
- Collaborate with internal teams to resolve any supply chain issues.
- Prepare and present reports on account performance and supply chain metrics.
- Participate in team meetings and contribute to the company's strategic planning.
- Stay current with industry trends and suggest improvements to existing processes.
Profile
The successful candidate should have:
- Proficiency in supply chain software and MS Office Suite.
- Excellent customer service and relationship-building skills.
- Strong analytical skills and ability to work with data.
- Solid knowledge of supply chain processes.
- Exceptional communication and presentation abilities.
Job Offer
On offer to the candidate:
- A competitive salary of £30,000 - £35,000 per year.
- Holiday allowance of 25 days plus public holidays and an additional 3 days during New Year.
- Life Assurance (x4 salary), Private Medical Insurance, and Childcare Vouchers.
- Flexible working, hybrid model (2 days pw on site), and a supportive company culture.