Pertemps are currently working for a fast-paced organisation who are leader within their industry based in East Kilbride who are looking to add to their Administration team. Looking to recruit 2 candidates on fixed term contracts (3 months and 6 months)
This client offers a hybrid working pattern along with free parking and a salary of £22.5k
Main Duties include:
- First point of contact for suppliers
- To answer and log all suppliers' queries either by telephone or email.
- Accurately recording customer information and updates and maintaining records of conversations and actions.
- To allocate and resolve supplier queries within SLA's.
- Support suppliers to ensure that they can use the supplier portal confidently.
- Reduce errors on internal systems regarding supplier uploads.
- Support Supplier Management Team on day-to-day tasks.
Experience required:
- Excellent Customer Service Skills
- A professional, polite, and courteous telephone manner
- Several years' experience of working with customers/suppliers (contact centre preferably)
- Experience of working in fast-paced environment
- Exceptional attention to detail
- Ability to work on own initiative but also be a team player.
- Organisational skills - Prioritisation of tasks
- Problem solving skills
- Effective communicator
- Self- Motivated
- Knowledge of MS Word/Excel and an appreciation of IT systems
- Contact Centre / Support Centre Experience
- Answering and logging customer and suppliers' queries either by telephone or email
To find out more please contact Linda Currie or apply on the link
Pertemps acts as both an employment business and an employment agency.