Baltic Recruitment are delighted to be supporting our market leading manufacturing client with their search for an Internal Sales Coordinator.
Overall Purpose:
- To support in securing major new business as detailed within the sales budget, in conjunction with the internal and external sales team.
- To ensure accuracy of administration tasks within the department.
- To ensure our service and response levels are matched with budget and internal KPIs.
- To maximise good communication between departments.
- To provide a point of contact for internal and external customers creating a "Can do" mentality.
Key Duties:
- To ensure all quotations and tenders are completed by commercial and submitted to the relevant customer and / or external representative.
- To ensure that new products are raised accurately with correct origination and machine routing in place.
- To ensure customer orders are booked onto the system accurately and in a timely manner.
- To ensure customer complaints are booked on day of receipt.
- To ensure the accuracy of orders for bought in lines from external suppliers.
- To manage accounts internally and provide cover for absence within departments.
- Work closely with internal sales, design, commercial, planning, logistics, production, and external sales to ensure customer satisfaction.
- Required to have a good understanding of the CRM Sales module.
- To provide holiday cover across the internal sales department.
- Any other duties where reasonably required within the skills and capability of the post holder.
Key Requirements:
- Highly numerate, highly literate in written and spoken word and with excellent analytical, organisational and computer skills.
- Good social and communication skills with previous customer facing experience.
- Team Player.
- Ability to work under pressure with good time management skills.
- High Achiever.
The Package:
- £25,000 per annum.
- Days 0800-1600 or 09.00-1700 with 30 mins paid lunch break.
- Holidays - 25+8 bank hols.
- Pension - Up to 6% employer contributions.
- Benefits - BUPA private medical, sick pay after 1st year, 4x death in service, secure onsite parking.