A leading financial services company is seeking a Corporate Receptionist to join their team at their central London location on a full-time basis. In this role, you will be responsible for delivering exceptional service and ensuring every interaction leaves a lasting, positive impression. As part of the team, you will support the Member Experience Manager and Building Manager, aligning with the company's vision and values while consistently going above and beyond in everything you do.
Corporate Receptionist - Central London | Renowned Financial Services Company
A prestigious financial services company based in central London are seeking a professional and highly motivated Corporate Receptionist to join the team. In this role, you will be the face of the company, ensuring every visitor has a seamless and exceptional experience.
5 days a week in office
35 hour work week
Up to £29,000 per annum + benefits
Key Responsibilities:
- Greet and welcome all visitors, ensuring a positive first impression
- Manage incoming calls and emails efficiently
- Notify the appropriate staff members upon visitor arrival
- Maintain high visual standards in the reception area
- Be proficient in using client booking software to schedule appointments and meetings
- Provide assistance with any reception-related services
- Keep accurate records of tasks and activities
- Assist with meeting room set-up, greet and host visitors during meetings
- Raise IT support tickets through the Helpdesk platform for any technical issues
- Foster strong working relationships with colleagues and members
- Ensure security through effective management of access passes
- Create a welcoming environment that reflects the company's values
- Collaborate with the client's reception team to meet their specific needs and expectations
- Work alongside the housekeeping team to ensure smooth and timely meeting room transitions
- Maintain excellent personal presentation, aligning with brand standards
Knowledge and Experience:
- Previous experience in a corporate concierge or reception role
- Strong verbal and written communication skills
- Excellent organizational abilities with a proven track record of completing tasks in a timely manner
- Detail-oriented and able to thrive in a fast-paced environment
- Exceptional customer service skills, with the ability to handle multiple tasks
- Strong time management and punctuality
- Ability to remain calm and composed under pressure
- Professional integrity and trustworthiness
- Eligible for a DBS check
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates