£25K/yr to £30K/yr
Tunbridge Wells, England
Permanent, Variable

Customer Service Advisor

Posted by TN Recruits.

Become part of a welcoming, high-achieving organisation recognised as a leader in its field, where outstanding customer support is the main focus. With a well-established name for tailored assistance and reliability, this role provides the opportunity to make a meaningful difference by delivering expert financial guidance to people and local communities.

Why consider this role?

  • Join a well-regarded, top-tier brand
  • Work in a nurturing, principle-driven setting
  • Access continuous development and the potential to earn a fully sponsored Cert CII qualification

Your responsibilities:

  • Handle customer queries and update policy details
  • Oversee renewal processes and contribute to new business acquisition
  • Recommend financial products and explore opportunities to offer additional services
  • Operate within FCA guidelines at all times
  • Ensure every client interaction reflects a customer-first approach

What we're looking for:

  • A self-assured, personable approach with an enthusiastic mindset
  • Strong interpersonal and communication abilities
  • Background in sales or customer-focused roles
  • GCSEs in Maths and English (minimum Grade C/4 or equivalent)
  • A valid driving licence and access to a personal vehicle

What's on offer:

  • 25 days' holiday + bank holidays (extra days with service)
  • 2 additional days' holiday over Christmas
  • Private Healthcare
  • Free onsite parking
  • Life Cover (4x salary)
  • Eyecare cover
  • Pension
  • Employee discounts

Staff enjoy a close-knit, collaborative working environment with regular socials and a strong sense of team spirit. There are clear opportunities for progression and personal development.

If you're driven, personable, and ready to grow within a well-established team – this could be your next career move.

Apply now to learn more and book an interview!

Contact Jo TODAY to find out more!

In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.

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