Job Description
Account Manager - Tamworth £26,514 basic, plus up to £2,000 Bonus per quarter with opportunity to earn annual bonus. OTE £35,000- £40,000We are currently recruiting a talented and results driven Account Manager to join our busy contact centre team. Brakes UK are looking to recruit an Account Manager to look after a portfolio of customers. If you have the sales ability, as well as a strong relationship building background - this could be the perfect step for you to start your career with Brakes - developing into a field sales rep and onwards...**Key Responsibilities:**As an Account Manager, you will be responsible for the retention, growth, reactivation and development of a group of customers within a given independent region.
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Develop profitable sales growth across existing customer base by:Develop sound understanding of customer map of the worldUnderstanding competitor activity and market insightsProactively managing customer retention and reducing churnGrowing share of wallet and building a pipeline across product categoriesUp to date product and service knowledgeProactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard themUtilise data and insight in order to develop proactive approach to reactivation of lapsed customersActively manage risk within the customer base, including lost sales and credit exposureDevelop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales.Commercially aware in order to actively interrogate, interpret and act upon various data sources including:
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Sales/Margin reporting
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- Churn reports and dashboardsUp traders/Down traders dataPrice, cost and margin detailSales tools and promotional activity
What you'll get:
- A competitive salaryHuge discount on all sorts of lovely food and award-winning productsGenerous holiday allowance, with option to purchase moreRecognition awards and IncentivesPensionReal career opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibilityAnd much more....
Required skills and competencies:
- Previous experience in a structured sales or telesales environmentResults Orientated, successfully delivering against targets in a competitive marketplaceProven ability to work in a KPI focused, target driven environmentExcellent communication skills both verbal and writtenOutstanding active listening skills with an ability to engage and influence customers and stakeholders at all levels.First class negotiating skills with strong commercial awarenessAbility to work under pressure with a sense of urgency to work in a deadline driven environmentProactive approach with proven ability to manage multiple and changing prioritiesConfident user of Microsoft Office applications, excel, PowerPoint, word etc.Strong planning and organisation skills.Self-motivated with the ability to operate effectively both individually and as part of a team.
There's a lot on offer, so what are you waiting for? Apply now..