Armstrong Knight is delighted to be recruiting for our client, a global manufacturing business dedicated to excellence and innovation in their field. They are seeking a proactive and detail-oriented Credit Control Specialist to oversee the credit control process and ensure timely payment collections.
Position Overview:
The ideal candidate will possess excellent communication skills, strong attention to detail, and a customer-focused approach to building relationships. As a Credit Control Specialist, you will play a key role in maintaining the financial health of the organisation.
Key Responsibilities:
- Credit Control Management:
Proactively monitor and manage the credit control process to ensure timely collections.
- Order Release Management:
Review and release orders from UTT's four daily on-hold lists, ensuring that only customers with valid credit ratings receive their orders.
- Aged Debt Reporting:
Generate and analyse the weekly aged debt report, resolving disputes promptly and efficiently.
- Customer Communication:
Chase late payments via email or phone, fostering strong relationships with customers through positive communication and proactive credit control practices.
- Ledger Query Resolution:
Resolve all ledger queries in a timely manner to maintain accurate records.
- New Customer Onboarding:
Conduct credit checks on new customers via Experian, open accounts, send welcome letters, and monitor early transactions and payments.
- Key Client Liaison:
Engage daily with key clients such as Sitebox, ensuring adherence to agreed payment schedules based on trading volumes.
- Credit Limit Reviews:
Periodically review customer credit limits to ensure appropriate levels are maintained.
- Credit Management:
Raise credits as required and ensure credits are issued for all debit note customers.
- Invoice Processing:
Raise daily group company sales invoices and process export invoices as necessary.
- Reporting and Documentation:
Run dispatch reports, send monthly statements to customers, and provide copies upon request.
- Month-End Responsibilities:
Produce detailed aged debt reports for month-end reviews and collaborate with KF to ensure accurate allocation of payments across export and sales ledger accounts.
- Self-Billing Processes:
Ensure compliance with self-billing processes for Wolseley, Speedy Hire, and timely completion of self-billing for Jewson.
- Legal Action:
Send solicitors' letters and initiate court action for non-payment when necessary.
Competencies & Attributes:
- Excellent written and verbal communication skills.
- Exceptional attention to detail and accuracy.
- Strong problem-solving abilities and a proactive mindset.
- Ability to build and maintain positive relationships with customers.
- Proven organisational skills with the ability to manage multiple tasks effectively.
Qualifications:
- Previous experience in credit control or accounts receivable and selas ledger role is required.
- Familiarity with financial software and reporting tools.
Why Join Our Client?
This is an excellent opportunity to make a significant impact within a global manufacturing business. Our client offers a competitive salary, comprehensive benefits, and opportunities for professional development. If you are passionate about credit control and thrive in a fast-paced environment, we encourage you to apply!