£22K/yr to £23K/yr
Tonbridge and Malling, England
Permanent, Variable

Customer Service Specialist

Posted by Insight Select Ltd.

Customer Service Administrator

£22,500 / Kings Hill – Hybrid / Permanent

My client, a leader within the property industry, are looking to recruit a Customer Service Administrator to join their rapidly growing team on a permanent basis.

The successful candidate will have some exposure to working in an office, will have a great telephone manner & strong administration skills.

Role & Responsibilities

  • Provide helpdesk support to customers by email and telephone
  • Ensuring customer queries are actioned in appropriate time keeping up with the teams SLA's
  • To work towards providing the highest level of customer satisfaction
  • Inputting data onto the internal database
  • General administration duties

Essential Skillset

  • Some exposure to an office-based role is a must
  • Previous experience in a customer service or admin role is highly desirable
  • Excellent communication skills, written and verbal
  • Ability to work to tight deadlines
  • ‘can-do' attitude

Benefits

  • £22,500
  • Kings Hill, Kent – 2 days in the office, 3 days at home
  • 25 days holiday + bank holidays
  • Excellent progression routes – 18 people in the past 1.5 years have been promoted in this team
  • Private health insurance

Customer Service Administrator

£22,500 / Kings Hill – Hybrid / Permanent

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