Location: Various Locations
Salary: circa £65,000 plus annual performance related pay up to £10,000.
Hours: 37.5 hours per week
Contract Type: Permanent
As the Operations Manager, you will be tasked with devising and executing the strategic vision, ensuring financial sustainability, and establishing a leadership framework for the children's residential service. Your goal is to maintain a comprehensive strategic and operational perspective on service delivery and improvements. You will lead the transformation, planning, development, and coordination of the future of our Looked After Children services.
All our homes adopt a psychologically informed approach to caring for children with trauma lived experiences within a home environment and the community. Our approach has been designed in collaboration with our Consultant Forensic Psychologist, therapists, residential care specialists and wider delivery team, to provide a unique step-down and prevention service from Tier 4 CAMHS.
As part of the expansion of our service, we are seeking an Operations' Manager to support our Nottingham and Newark based homes.
Job Role
As Operations' Manager, you will be responsible for creating and implementing the strategic direction, financial sustainability and leadership framework for the children's residential service with the goal of maintaining the strategic and operational overview of service delivery and service improvements.
This is a role where you will be as involved with the care and support of the children and young people as you are with the strategic development of the service.
On a day to day basis, you role will take the following shape:
- To oversee and project manage the sourcing and registration of new homes and services, working collaboratively with internal and external teams to maximise efficient use of resources
- To develop a sustainable business plan and business model which reflect the strategic objectives.
- Responsible for maintaining the existing ratings of Outstanding and Good in our homes by ensuring the values, ethos and principles of child centred services are adopted within the new homes and services
- To act as the Responsible Individual and nurture good relationships with stakeholders, including Ofsted Inspectors and Commissioning Authorities
- To develop a workforce plan that promotes effective recruitment of a skilled workforce and the development of the existing staff to support their career development and expansion of their skills and qualifications.
About You
With extensive experience within children's residential care working at a Senior Management level, you will have demonstrable experience of running and opening new residential homes, working with Ofsted and managing a large staff team, across multiple locations.
You will be able to bring huge amounts of experience to help us achieve our goals and you will be motivated by the desire to positively impact the lives of the children within our care.
From your previous experience, you will be comfortable managing complex budgets, executing the strategic plan and driving excellent performance. Whether you are from a commercial or charitable sector previously, you will share our desire to open new homes create more opportunities for children and young who stay with us are provided with space, time and support to heal from developmental and relational trauma.
Either through qualification or experience, we are looking for you to possess an extensive knowledge of relevant childcare and social care legislation, child protection and safeguarding. You must be willing and able to register as the organisation's Responsible Individual with OFSTED.
We love for you to hold a qualification in business management suitable for the seniority of the post, or be willing to obtain within 12 months of appointment, with our full support.
More important than any of the above is your dedication and passion to the lives of children and young people in residential care; we seek your life long dedication and hope we can provide you an opportunity to take the next step in your career with a not-for-profit provider who truly puts the needs of the children and young people first.
Benefits: We offer the following benefits from day 1 of your employment with us:Equivalent of 27 days annual leave (plus bank holidays) increasing 1 day each year for your first 5 years!Workplace pension with Royal London (3% employer contribution, 5% employee contribution)4 x Life Insurance/Death in Service whilst in the pension schemeReduced school holiday childcare places at YMCA Camp Williams Nottingham & Newark10% off in our hospitality venues including the Malt Cross and the Café at our Activity Village in Newark.Pastoral supportCycle to Work SchemeExcellent opportunities for development and progressionSupport for further study up to post-graduate level 7 courses to support your development£500 refer a friend scheme applicable across the GroupRegular ongoing inhouse trainingEligible to join the Blue Light Discount schemeStaff events and annual celebrationsOn passing your probation, you can select from one of the following additional benefits:Private medical and dental cashback scheme with Westfield Health and access to Westfield Rewards for high street discounts£120 cash annual contribution towards either:Travel costs or;Childcare costs or;Private gym membership
You may have experience in the following: Quality Assurance Manager, Contract Manager, Residential Care Operations Manager, Children's Services Operations Manager, Therapeutic Services Manager, Residential Home Manager, Childcare Services Director, Care Home Quality Manager, Child Protection Services Manager, Strategic Care Operations Leader, etc.
REF-215 829