Role: Customer Service Advisor
Location: New Milton
Employer: Manufacturer
Salary / Rate of pay: up to £27,000
Platinum Recruitment is working in partnership with an Manufacturer in New Milton, Hampshire, who are looking for an experienced Customer Service Advisor to join their team.
What's in it for you?
Are you looking for a quality employer based in the Manufacturing industry in New Milton, Hampshire? Take a look at some of the perks on offer:
- Competitive Salary
- Parking
- Training & development opportunities
- Great career progression
Package
- £27,000 basic
What the role Involves:
- Answer and direct incoming phone calls in a professional and courteous manner.
- Respond to customer enquiries via email, providing timely and accurate information.
- Maintain organised filing systems, both digital and physical.
- Assist managers with various administrative tasks as needed.
- Receive training in the warehouse to support operations and assist with inventory management.
- Collaborate with other departments to ensure smooth communication and operations.
- Utilise Microsoft Office Suite for various tasks including document creation, data entry, and reporting.
- Maintain a high level of customer service, addressing customer concerns and providing solutions promptly.
Ideal Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Strong organisational and multitasking skills.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Willingness to learn and adapt to new tasks and environments.
- Experience with SAGE or similar accounting software is desirable but not essential.
- Passionate about delivering outstanding customer service.
Sound like the role for you?
Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Customer Service role in New Milton, Hampshire.
Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.
Consultant: Anna Brownless
Job Number: 929866 / INDCOM
Job Role: Customer Service Advisor
Location: New Milton, Hampshire
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.