First impressions matter. As a Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Cefn Carnau in Cardiff will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users.
What you will be doing
In this exciting role at Cefn Carnau,a service for adults with a learning disability, including those who have autism. Service users may also present with mental health problems including Personality Disorders (PD). Each day brings different challenges and experiences. Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post.
Ensuring the safety and security of service users, staff and visitors is a top priority. You'll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges.
There's also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.
Join Cefn Carnau in creating a positive and secure environment. It's a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve. It's what delivering great healthcare should feel like.
As a Receptionist you will be:
- Welcoming all visitors in a friendly manner and ensuring the sign the visitor book.
- Maintaining the upkeep of the reception area & meeting rooms are presentable.
- Managing the office diary for meetings, events, training days and therapy sessions.
- Ensuring confidentially and security to the service.
- Receiving and dealing with telephone calls, emails and post.
- Ad hoc administration tasks.
- Ensuring all appropriate leaflets and brochures are on display.
- Managing deliveries
To be successful in this role, you will have:
- Previous experience
- Computer skills
- Communication and interpersonal skills
- Must be professional, confident and diplomatic
- GCSE English Language Grade C or above
- Be efficient and enthusiastic
- Awareness of understanding confidentiality and security
- Ability work alongside a team and independently
- Must be welcoming and self-motivated
Where you will be working:
Location: Cefn Carnau Lane, Thornhill, Cardiff,South Wales, CF83 1LX
You will be working at Cefn Carnau, a modern new-build low secure hospital providing person-centred care and support for adults with a learning disability, including those who have autism. Service users may also present with mental health problems including Personality Disorders (PD).
The aim at Cefn Carnau is to reduce the presenting mental health issues and behaviours that are perceived as challenging in a setting where risk can be managed and reduced to allow service users to step down into community facing living.
What you will get:
- Annual salary of £24,641
- The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
- Subsidised meals
- Free parking
- Wellbeing support and activities to help you maintain a great work-life balance.
- Career development and training to help you achieve your career goals.
- Pension contribution to secure your future.
- Life Assurance for added peace of mind.
- Enhanced Maternity Package so you can truly enjoy this special time.
There is also a range of other benefits including retail discounts, special offers and much more.
About your next employer:
You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.