We are the internal recruitment partner for an independent, family run business in the caravan and leisure industry.
We are presenting an exciting opportunity for a customer centric Aftersales Administrator to join their team, based in Eye.
The successful Aftersales Administrator will be responsible for resolving aftersales queries for static caravans, you will build and maintain strong relationships whilst providing a high-quality service.
You will log warranty claims and PDI's with manufacturers / suppliers and see them through to completion, ensuring that all parties are updated throughout the process. You will ensure that all chargeable parts are invoiced, paid and update systems accordingly.
Additional aspects of the role will involve providing support to internal teams as required, completing general administration tasks, assisting with caravan shows and showing prospective customers around the models on display.
If you are a highly meticulous administrator with excellent communication and interpersonal skills, then we want to hear from you!
Requirements
Successful candidates will be able to demonstrate the following:
- Proven experience of providing customer service and maintaining relationships.
- Experience of working closely with manufactures and suppliers would be beneficial.
- Experience of Sage 50 is beneficial.
- Excellent written and verbal communication.
- Strong attention to detail with a high degree of accuracy.
- Ability to work well within a team as well as independently.
- Good IT skills with experience of MS Office including Excel.
Benefits
In return we are offering:
- A salary of circa £24,000 dependent on skills, knowledge and experience.
- Working Hours: 9am to 5pm across Monday to Friday.
- 28 days annual leave including bank holidays.
- Pension Scheme.
- Free on-site parking.
- Learning and development opportunities.