Summary
Speke Hall is a distinctive black and white Tudor house situated on the banks of the River Mersey. This is a demanding, yet rewarding time to join the property as the team is currently working hard to deliver an ambitious master plan. Speke Hall has plenty of opportunities within customer service and the visitor experience for those who would like to make a contribution to the growth and development of this unique property.
Hours: The role will consist of a minimum of 2-3 shifts per week (7.5hours), weekends included, with additional hours available for holiday cover.
Flexibility is appreciated but we're happy to discuss various rota options. Our tours run 7 days per week during the summer peak months and 5 days per week outside of this.
Salary:
£22,868 FTE this is £11.64 per hour
Contract: Fixed term until 28-02-2025
Face to face interviews: 5th July
If you have any questions about this role please contact: .uk
What it's like to work here
You'll work as part of our small team of staff at the Beatles' Childhood Homes, reporting into our Welcome & Service Assistant Manager. You'll work alongside staff at Speke Hall as tours depart from this location, so you'll play a crucial role in making visitors to both locations have an enjoyable time with us. You'll be driving a simple, local route with plenty of break time built into the timetable.
What you'll be doing
As our Tour driver, you will provide visitors from around the world with first class customer service. You'll be responsible for transporting them to and from one of two pick up points and taking them to the childhood homes of Sir Paul McCartney & John Lennon where our tour guides will give them a fascinating insight into the birth of the Beatles.
Don't worry about being a tour guide: your role is to safely drive the bus and to make our visitors feel welcome. It's a fun role with lots of chances to chat to visitors from around the globe.
You'll be responsible for daily checks and cleanliness of our tour bus each day, as well as some basic IT work such as printing passenger lists and simple reporting of passenger figures.
Please read the full role profile attached to this advert.
Who we're looking for
- Must have a full, valid driving licence. D1 category and PCV licence are essential to be able to drive our bus.
- Have a good knowledge of the Highway Code and driving safely.
- Ability to provide our visitors with a world class service, full of enthusiasm and dedication
- Knowledge and a love of the Beatles would be useful, but you don't need to be an expert.
- Friendliness, confidence interacting with the public and willingness to learn are essential.
- Ability to stick to a timetable and work within our operational guidelines and procedures.
The package
The National Trust has the motto ‘For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.