Fleet Coordinator
Summary:
A leading non-fault accident specialist in the Insurance industry is seeking a Fleet Coordinator to join their team in Liverpool. The successful candidate will be responsible for coordinating fleet operations, liaising with cross-hire providers, and ensuring compliance with safety and council regulations. The role offers a competitive salary of [insert salary] and benefits, including pension plan, team incentives, and 22 days annual leave.
£25,000plus DOE
Liverpool, Hybrid/Flexible Working (2-3 days in the office)
The Company:
A well-known brand in the Insurance industry, this company has been providing replacement vehicles to taxi and private hire drivers nationwide since 1999. With a fleet of over 100 vehicles, most of which are less than a year old, the company is able to provide like-for-like vehicle replacement with its large wide service network, within hours of receiving the initial call.
The Role:
The Fleet Coordinator will be responsible for coordinating fleet operations and ensuring compliance with safety and council regulations. The successful candidate will liaise with cross-hire providers, schedule and coordinate replacement vehicles, and monitor vehicle trackers effectively. The Fleet Coordinator will provide exceptional customer service, maintain accurate and up-to-date records of all external interactions, and manage incoming fines. This is a full-time, permanent role offering a competitive salary of [insert salary] and benefits, including pension plan, team incentives, and 22 days annual leave. Hybrid/flexible working arrangements are available, with 2-3 days in the office.
Key Responsibilities of the Fleet Coordinator:
- Handle inbound and outbound calls promptly and professionally
- Use the online database and its specific features to record and monitor the vehicles on fleet
- Ensure all relevant documentation is obtained and checked before arranging a replacement vehicle
- Ensure all vehicles are maintained, booked in for service/MOT/damage repairs within reasonable timelines
- Schedule and coordinate replacement vehicles, from CVR fleet and cross hire providers
Required knowledge and experience for the Fleet Coordinator role:
- Excellent verbal and written communication skills
- Active listening skills
- The ability to remain calm, focused and positive in challenging situations
- Strong attention to detail and organizational skills
- Proficiency in basic computer applications (Microsoft Office, email, etc.)
INDEED 3
Applicants must be located and eligible to work in the UK without sponsorship.
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