Your new company
This company transforms the daily lives and futures of people who are homeless and socially excluded, through the provision of high-quality housing and support services. Their vision is for a just society where socially excluded people are supported and empowered to build sustainable, independent lives. In everything they do they are creative; collaborative, and value the individual.
Your new role
Job Role: Senior Outreach Worker
Salary: £27,000 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Exeter
As a Senior Outreach Worker, you will support the Service Manager in overseeing the smooth operation of local projects, ensuring the team is well-supported and delivering person-centred support to clients. You will be responsible for maintaining the highest quality of service, ensuring all contractual obligations are met through effective management, while maintaining a visible and active presence within local teams.
Please note, that this role will include working weekends and unsocial hours and being able to walk a number of miles in all weather conditions.
Responsibilities include:
- To undertake assertive outreach and hot spot visits across the locality area
- Provide supportive line management and supervision for team members, ensuring regular reviews are in place
- Deliver positive outcomes for our clients, including client involvement
- Carry out effective multi-agency working with external agencies to maximise opportunities for clients
- Maintain client records that are accurate and fully updated using our client record system
- Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties which are broadly in line with the above key responsibilities.
What you'll need to succeed
- A valid UK driving licence and access to my own vehicle - business insurance will be required for roles involving travel for work.
- Experience working with vulnerable adults and/or people with complex needs
And challenging behaviours
- Ability to effectively manage your own, as well as direct reports, workload
What you'll get in return
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
- 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
- For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands.
- A generous and competitive pension scheme
- Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
- A supportive culture where staff feedback is highly valued and regular supervision by line managers is conducted
- 6 weekly Reflective Practice sessions from objective, external facilitators
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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