Our client is the UK's national network of charitable food redistributors,made up of 18 independent organisations. Together, the company take goodquality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups. Thefood redistributed is nutritious and good to eat. It reaches charities acrossthe UK, including school breakfast clubs, older people's lunch clubs, homelessshelters, and community cafes. Every week they provide enough food to createalmost a million meals for vulnerable people.
The role
As a Community Coordinator Assistant, your primary responsibility will be to manage and sustain the Community Food Membership (CFM) programme. Your goal will be to maximize relationships and add value to create the best experience for our charity partners. To excel in this role, you must be an exceptional communicator with an approachable nature, capable of securing, developing, and maintaining relationships with charities, and raising awareness of the business across the region. The Community Coordinator Assistant will require a full clean driving licence, have access to a vehicle and be competent and confident traveling independently as they will be traveling across the region. This role is vital in ensuring the success and sustainability of the Community Food Membership programme by fostering strong, supportive relationships with our charity partners and making a positive impact across the region.
Key accountabilities
- Organised, reliable and with a high attention to detail.
- Some experience with customer relationships management systems.
- Strong IT and Microsoft Office skills: Outlook, Excel and Word are essential.
- Strong numeracy. • Ability to prioritise and multi-task as required.
- A strong team player with a good work ethic.
- Ability to work to tight deadlines and in a fast-paced environment.
- Understanding of GDPR principles. Curiosity and empathy with the company mission and strategy
Skills & experience
Essential Criteria
- Previous experience in community work
- Excellent written and verbal communication skills
- Hold a full UK driving licence and have access to a vehicle
- Have a commitment to Equality, Diversity and Inclusion
- Eligible to work in the UK
Desirable Criteria
- Level 2/3 Food Safety training is desirable, but training will be provided.
- Have previous experience working with customer relationship management software.
- Be degree educated or have a strong career history doing similar roles in any sector.
- Have some experience of community.
- Experience working in a charitable organisation
Competencies and behaviours
- Develop and implement strategies to recruit new CFM's alongside the Regional Manager
- Maintain relationships with existing CFMSs to ensure high retention rates alongside the Regional Manager
- Able to demonstrate being a Team player