Service Delivery Operative
Business Unit: Restore Records Management
Location: Heywood - OL10 2SY
Contract Type: 7 Months FTC - Full Time
Hours: Night Shift - 10pm - 6.30am
Salary:£23,795 plus night shift allowance per hour
If you've got experience in a warehouse, fantastic, we could use someone that can hit the ground running. However, experience isn't required. So long as you're a team player, able to handle a relatively physical role whilst being reliable and organised, you'll easily be able to get up to speed.
This is a rapidly growing business with opportunities for career development and would suit someone looking to establish a career in a large company.
We operate at the highest levels of data security, and our warehouse operatives are a vital part of our secure workflow. These members of our team allow us to track, monitor and process all documents ready for complete destruction, and in doing so, our warehouse operatives keep our customers' data safe whilst keeping our operations running, Some duties include:
- Load and Unload vehicles
- Move and store paper waste in the warehouse
- Process paper for industrial shredding and baling
- Maintain records and data entry
- Ensure a safe and efficient work environment
- Delivering files and boxes to customer premises
- Moving boxes around warehouse and on and off of racking
- Processing boxes and files for delivery to customers and destruction
RESPONSIBILITIES
- Ensure the warehouse and other utilised spaces are clean, tidy and free from hazards.
- Promote the Restore image and brand by wearing a clean, neat, and tidy uniform and PPE as provided.
- Ensure you are compliant with all Company Policies including Health & Safety, Quality, Information Security, Site Security, Environmental and
- Business Continuity, Disaster Recovery Management Systems and People Policies.
- Report any Health & Safety, Quality, Information Security, Environmental and Business Continuity & Disaster Recovery incidents or near misses to your line Manager immediately.
- Completion of required Health & Safety and compliance training.
- Treat all Company property with care and consideration to prevent accidents.
- Completion of any required internal DBS checks or higher-level security checks where required.
- Ensure that you are working to the Operating Procedures and that any exceptional changes to these procedures are authorised before implemented.
- Role model and demonstrate behaviors aligned to Restore values.
- Provide a high level of customer care and customer service in line with any KPIs and the Restore Customer Promises.
- Collect and deliver customer files and documents as directed and follow daily allocated routes in an effective manner.
- Effectively communicate any delays or changes to your schedule if you are driving.
- Carry out all relevant vehicle / equipment safety checks and maintenance according to the Company procedures and report any vehicle or equipment failures or faults.
- Complete relevant paperwork as required, and follow the processes as documented in the procedures manual, ensuring the highest standards of accuracy and attention to detail.
ABOUT YOU
- Organisational skills
- Ability to work to deadlines
- Accuracy and attention to detail
- Good verbal and written communication skills
- Good team-working skills
- Basic IT Skills
- Interpersonal skills
- Flexible attitude
- Knowledge of the O'Neil system (desirable)
- Full driving licence (preferable)
- Experience of working in a warehouse environment (desirable)
We store and manage over 22 million items including archive boxes of document files, film and computer tape across a variety of secure storage facilities nationwide. Including cold war Air Force shelters for some of our heritage pieces we store on behalf of the leading museums.
Our customers depend on us to manage their historical archives, and our team is proud to support them with their document management needs. From museums to the NHS, from the Ministry of Defence to Legal firms.
An Inclusive Approach
We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live.
We actively encourage applications from all members of our community, including those from underrepresented groups. We are happy to consider flexible working options, including part time hours wherever this is practically possible. We're also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break