Our client, a distinguished leader in the UK property management sector, is actively seeking a dedicated professional to enhance their Property Management Team in Dundee. This role is perfect for someone with a passion for the industry, looking to apply their skills and experience to ensure exceptional service delivery to a diverse client base. The successful candidate will be integral in upholding our client's esteemed values and managing a substantial portfolio with autonomy.
This position offers an exceptional chance to grow within a progressive property management firm. The role demands a property manager who is comfortable overseeing all aspects of property management, capable of nurturing positive relationships with clients, colleagues, and external contacts, and committed to maintaining the highest standards of customer service.
Key Responsibilities:
- Achieve or surpass key performance indicators related to repairs, rental voids, arrears, and market reviews.
- Ensure compliance with letting agent responsibilities and Repairing Standards.
- Manage a residential portfolio with daily precision.
- Establish and maintain excellent client relationships, adeptly resolving any issues that arise.
- Act as the principal contact for property owners within the portfolio.
- Coordinate both reactive and planned maintenance for properties.
- Source and manage contractors effectively.
- Lead communal repair initiatives, including quote procurement, consent acquisition, work supervision, and neighbourly fund collection.
- Assess and control the performance and costs associated with maintenance activities.
- Handle complaints professionally and efficiently.
- Perform regular property inspections to ensure standards are met.
- Communicate consistently with landlords, keeping them informed of relevant developments.
- Process deposit releases and negotiate dilapidation claims to satisfactory resolutions.
- Accurately recharge for repair services rendered.
- Support the HMO team to ensure ongoing property compliance.
Candidate Profile:
- Experienced roles require ARLA (Propertymark) accreditation and a minimum of 3 years' experience.
- Senior roles demand full ARLA (Propertymark) qualification with at least 5 years' tenure.
- Must possess a valid driving license and have access to a personal vehicle.
Compensation and Benefits:
- Experienced roles offer a salary range of £28,000 - £31,000 per annum, plus a £3,000 car allowance and business mileage reimbursement.
- Senior roles are compensated with a salary range of £32,000 - £35,000 per annum, in addition to a £3,000 car allowance and business mileage reimbursement.
- Enjoy 22 days of holiday, increasing to 25 days after 5 years, alongside 8 statutory days with the option to take 4 on non-bank holidays.
- BUPA healthcare coverage commences after the first year.
- Join a forward-thinking, award-winning enterprise renowned for its innovative approach.