Rebate Administrator
Location: Wooburn Green, Bucks
Salary: £30,000 - £35,000
Benefits include:
- Annual bonus
- Hybrid working, with 2 days per week at the office
- Free parking with EV charging points
- Comprehensive benefits package including pension, health insurance, group life insurance, and income protection
- The opportunity to bring your dog to the office!
About the Role:
This is a great opportunity to join an innovative and entrepreneurial company with a dynamic approach to its business. We are currently seeking a motivated Rebate Administrator to join our clients team at their Head Office in Wooburn Green. If you thrive in a fast-paced environment, are highly organised, and have a passion for solving customer queries, this role is for you!
Key Responsibilities
- Manage Rebate Programs within the CRM
o Collaborate with Business Units (BU) monthly to implement approved changes
o Update member information to ensure accurate rebate allocation
o Ensure all customers with rebate contracts are reflected in the CRM system
o Maintain Rebate Program Templates in line with commercial policy
o Liaise with IT to report and track technical issues related to the rebate program
- Customer Support & Queries
o Serve as the first point of contact for rebate customers, resolving any queries effectively
o Analyse both internal and external rebate and Free of Charge (FOC) claims, ensuring accuracy and addressing discrepancies
o Send rebate statements and detailed breakdowns to customers
* Accounting & Administrative Tasks
o Generate rebate uploads and input them into accounting software
o Provide occasional administrative support to the CRM team
Requirements
- Experience in rebate or CRM management is advantageous
- Excellent organisational and communication skills
- Ability to work independently and manage multiple tasks
- Proficiency in Microsoft Office (Excel) and CRM systems
- A proactive, problem-solving attitude
Next Steps
If you are ready to take on a new challenge and work in a supportive and forward-thinking environment, please get in touch and apply today!
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