Salary - £22,300
Location - Glasgow for initial training period (circa 3 weeks) then move to fully remote /WFH
Hours - 9am to 5.30 pm (Monday to Friday)
We have been asked by our client based in Glasgow to assist with the recruitment of an additional team member. They urgently need a Debt Administrator to join the team. Our client is a rapidly growing online retail company specialising in B2B sales. This is a newly released role within their organisation - are you the talented individual they need?
As a Debt Administrator within the finance department, you will be responsible for contacting customers regarding outstanding payments. Your main focus will be building professional relationships with customers and ensuring timely payment collection. This role will require strong communication skills, attention to detail, and a keen eye for numbers.
At our client's organisation, they value flexibility and work-life balance. This role offers the opportunity to work remotely, eliminating the daily commute and allowing you to work from the comfort of your own home. There will be a training period of three weeks based in Glasgow city centre to ensure you have the necessary skills and knowledge to succeed in this role.
We are only shortlisting candidates who live within a commutable distance from Glasgow City Centre.
What's in it for you?
- No daily commute and the flexibility to work from your own home
- In-depth and structured training programme to support your development
- Occasional on-site working opportunities to interact with the wider team
Key responsibilities:
- Contacting customers to discuss outstanding payments and build professional relationships
- Producing customer statements and tracking payment status
- Collaborating with the Customer Service team to resolve any issues or queries
- Identifying potential customers requiring litigation activity
- Managing overdue funds and ensuring timely collection
We are looking for a candidate who:
- Has previous experience in administration or customer service
- Is proficient in MS Office, particularly Excel
- Possesses excellent written and verbal communication skills
- Thrives in a fast-paced environment and enjoys providing exceptional customer service
- Has a desire to utilise their administration experience in the finance field
If you are eager to learn, enjoy a fast-paced environment, and are looking to broaden your experience in different business areas, then this role could be the perfect fit for you!
To apply for this exciting opportunity, please submit your application today. We look forward to reviewing your qualifications and welcoming you to the team.
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