Regional Customer Service Manager - Social Housing Repairs & Maintenance Based in South London Full-Time, Permanent position Salary: £55-60k
We are working with a leading Social Housing contractor to recruit a proactive and experienced Regional Customer Service Manager to join their teams around South London. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor.
As the Regional Customer Service Manager, you will oversee the full customer service function for the planned works team on mulitple contracts.
Key Criteria:
- Previous experience in social housing repairs and maintenance
- Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management
- Experience driving customer service best practice and complaint resolution
- Planned works experience is desirable
- Strong people management skills
- Advanced IT Skills including planning software
- Ability to lead, influence and direct a team
- Ability to build and nurture strong working relationships with colleagues based at other sites/offices
This is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers.
For more information, please apply online or call Meg on !