Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 20 years ago, we are now established as one of the UK's leading online fashion retailers. We employ around 140 employeesacross head office and retail, creating and selling a beautiful range of women's clothing and accessories characterised by an elegant simplicity and laidback sense of style. Despite the challenges to the retail industry, Hush has continued grow - and our company culture still reflects our entrepreneurial roots and relaxed aesthetic. We love hard-working and talented people with a can-do attitude and a passion for what they do.
The Role:
We are looking for a talented Sales Consultantwith an innate sense of style and a dedication to delivering exceptional customer service to join our concessions team in Camp Hopson, Newbury.
Reporting to the Concession Manager, you will ensure an exceptional, on-brand customer experience, driving sales through excellent customer service and maintaining visual standards.
You will engage customers with your welcoming approach, showcasing your passion and knowledge for Hush products. As a motivated individual, you will prioritise achieving KPIs and collaborating effectively within the team.
Please note this is a full-time position, across 5 days a week Mon-Sun.
The Responsibilities:
- Ensure all operations are completed to a high standard, creating a functional trading environment.
- Implement floor updates with authorisation from the Senior Visual Merchandiser and share best practice images.
- Confidently build and manage effective relationships with Hush customers.
- Meet sales targets and hold accountability for achieving them.
- Support colleagues and work well as a team to ensure high store performance.
- Highlight stock needs and commercial actions following store visits.
The Person
- Available to work 37.5 hours per week, across various shift patterns Mon-Sun.
- 2 years+ of customer service experience, preferably in a similar retail environment.
- Dedicated to providing exceptional service.
- Interest in and knowledge of the fashion industry.
- Reliable and eager to succeed.
- Enthusiastic and able to set a positive example for colleagues.
We are committed to fostering diversity, equity and inclusion in everything we do.