We are a long established and successful consultancy within our field and we are now seeking an additional Project Administrator to work as part of our wider operations support teams. Reporting into the Accounts and Credit Manager, working alongside our other Administrators across the business, you will be a key part of our support team, ensuring the co-ordination of the project staff based out on site. You will be offering the highest levels of administrative support to internal members of staff and our corporate external clients based across the UK. Working from our modern office in Guildford, we can offer hybrid working with 3 days office based each week and 2 WFH. We also offer free parking working Mon to Fri 8.30am to 5pm with 25 days holiday with a salary up to £33k plus generous annual employee profit share bonus scheme. The role would suit candidates with proven administration experience gained within a role that involves detailed administrative support, managing multiple tasks with changing priorities, including document management, co-ordination of documentation and tasks internally and externally, liaising with a range of staff and clients. This is an excellent opportunity to join a well established and professional company who can offer job security and an interesting administration support role within a forward thinking company with a competitive salary plus generous bonus along with hybrid working.
The main duties of the role will include:-
Responsible for monitoring regularly multiple client inboxes to action accordingly and ensure client expectations are met.
Receiving, monitoring and updating excel job trackers for work streams from our major clients to track all live jobs and projects.
Assisting with managing in house administration for clients.
Liaising by phone and email with our team of on site personnel, ensuring site visits to clients are properly co-ordinated and managed with any amendments being communicated in a timely manner to ensure the smooth running of visits and client projects.
Collating and issuing weekly and monthly reports to our main clients.
Reporting to our management team on project allocations and using our in-house systems to monitor and ensure our projects are on all track.
Liaising with our technical administration team, client account managers and senior management team across a range of admin tasks surrounding live projects.
Following up and answering queries and being an important point of contact for our remote based team of practitioners.
Assisting with updating and reviewing company processes for our projects and site audits, for maximum efficiency and accuracy, including document control.
Attending client meetings on Teams with our Client Account Managers as required, taking notes/minutes, documenting and setting follow up actions.
To be successful as one of our Administrators, you should be well presented with an excellent telephone manner and a professional approach. Experience of managing and prioritising your own workload and working to deadlines and problem solving, You should have a methodical approach with a very good attention to detail and be used to managing your own caseload of work. You should have an excellent knowledge of Word, Excel and Office 365 and be educated to at least A level standard with an excellent standard of English and report writing skills. Accuracy and attention to detail is essential for this role as is flexibility and a friendly and professional manner. Experience of working within a consultancy based environment would be a distinct advantage with a proven track record in administrative role that requires high attention to detail when collating and co-ordinating documentation.
In return we can offer a generous salary plus annual bonus, free parking, WFH options and 25 days holiday plus the opportunity to be part of a successful and well established company as part of a friendly and professional team.
Please submit your CV asap for immediate consideration.