Technology Engagement Lead - Visitor Experience Sites (Scotland)
Location: Central Edinburgh
Working Days: Wednesday to Sunday (35 hours/week)
Driving Licence Required
A leading global organisation is seeking a Technology Engagement Lead to support the smooth running of its customer-facing locations across Scotland. This is a fantastic opportunity for someone who enjoys working with people, solving problems, and keeping technology running behind the scenes - without needing to be deeply technical.
The Role:
You'll be the face of digital support across several busy visitor experience sites. Working closely with a network of external IT service providers, you'll ensure local systems and applications are running efficiently, and that on-site teams receive excellent support and guidance.
Responsibilities:
- Act as the primary point of contact for day-to-day technology issues
- Provide hands-on support where required (e.g. reinstalling POS devices or iPads)
- Coordinate with third-party IT suppliers to resolve issues
- Maintain excellent communication with on-site staff and vendors
- Travel between sites as needed to support operations
What You'll Need:
- Strong interpersonal and communication skills
- Basic IT awareness (training and support will be provided)
- Experience in a customer-facing or stakeholder management role
- A proactive, can-do attitude and willingness to learn
- A Full UK Driving Licence - must be comfortable travelling between sites
- Ability to work Wednesday to Sunday (Monday & Tuesday off), 9am-5pm
What's on Offer:
- Join a world-class organisation in a high-profile, customer-facing setting
- Great work-life balance with a fixed 35-hour week
- Be part of a collaborative, supportive tech environment
- Develop your skills in vendor management, stakeholder engagement and on-site tech delivery
- Quick, 1-stage interview process (30 mins)
Please note: Due to the location, candidates based near central Edinburgh are preferred. On-site parking is limited.
- Rates depend on experience and client requirements