At Adaptable Recruitment we have an Exciting opportunity for a Customer Service Advisor to join a well established logistics industry company based in the Runcorn area working in a brilliant office environment with a great culture.
Package: up to £26,000 DOE - (8.30-5.30pm)
Holidays: 25 days + bank
Location: Runcorn - Fully Office based - Parking on site
Benefits: FREE LUNCHES - Enhanced Company Benefits Package including pension - death in service - Medicash.
Main Responsibilities to include:
- As a Customer Service Advisor, you will be dealing with customer phone calls in a professional and effective manner.
- Accurately and timely data entry and job creation onto our TMS system.
- Work as part of the customer service team to create a best-in-class experience for customers.
- Monitoring and managing email traffic and responding to customers in a professional and timely manner.
- Manage and resolve customer queries, primarily land queries.
The Ideal Candidate:
- Customer Service experience
- Excellent communication skills
- Competent user of IT systems
- The ability to work effectively as part of a team.
- Excellent attention to detail.