£32K/yr
England, United Kingdom
Permanent, Variable

Retail Manager

Posted by Reed.

Station Manager

  • Salary: £31,500
  • Job Type: Full-time – Permanent
  • Location: Penrith

Key Responsibilities

Strategic Goal Setting:

  • Align department goals with our business priorities.

Leadership and Customer Service:

  • Lead a team of Service Leaders to provide exceptional customer service and uphold brand excellence during every shift.

Operational Management:

  • Oversee day-to-day department operations, including stock control and cash handling.

Financial Performance:

  • Be accountable for achieving sales, margin, and waste targets, analysing budgets, managing costs, and ensuring profitability.

Customer-Centric Approach:

  • Continuously improve our offerings by viewing the business from our customers' perspective and seizing commercial opportunities.

People Management:

  • Manage Service Leaders and colleagues, handle scheduling and shifts, and provide coaching.

Safety and Compliance:

  • Maintain a clean, safe environment in accordance with internal policies and legal requirements.

Talent Acquisition and Development:

  • Collaborate with the People Team to recruit, train, and elevate colleagues' performance.

Collaboration with Commercial Team:

  • Work closely with the Commercial team to uphold product standards.

Food Safety Adherence:

  • Ensure compliance with food safety procedures and paperwork for Deli products, including wraps, baguettes, sausage rolls, and pies.

Preferred experience

  • Catering and or retail background
  • Leadership experience
  • Good commercial acumen
  • Experience of managing and developing teams

Benefits

  • 28 days holiday with option to purchase more
  • Paid day off for your birthday
  • Free meal when on shift
  • Up to 75% off company products

If this role is of interest, please apply now.