This international premium retailer & brand has been established for over 80 years and has continued success in Europe & Asia. This store provides an exciting array of luxury products and a premium experience with their carefully edited collection of their European merchandise including handbags, accessories & luggage.
The role of Assistant Manager is second in charge of the store with floor management responsibilities across the store.
The roles and responsibilities of this Assistant Manager - Premium Retail are:
- To work towards the store financial, operations and service targets set by the store manager
- Deliver exceptional client service by greeting and acknowledging each customer, fostering new relationships to drive sales and enhance brand loyalty.
- Ensures clients receive superior after sales service.
- Assists the Store Manager with managing the store schedule, timings & absentee management.
- Hiring high calibre performing team members from Sales Assistant to Associate Manager level.
- Attains monthly sales goal and delivers increases in other KPI goals (e.g. conversions and UPT).
- Manages and coordinates the daily operations & shop floor standards -including cash handling, security measures and visual standards.
- Monitors and assists the Store Manager with the training and development for store associates.
- Being accountable of product knowledge training.
- Assist with the visual merchandising and store standards.
- Complete regular audits as per company policy.
- Responsible for maintaining clear and efficient communication channels between management, head office, and store colleagues.
To be successful in this Assistant Manager - Premium Retail are:
- Ideally having 2 years' experience as an established Assistant, Deputy, Department or Floor Manager from a customer focused environment.
- Ideally you experience premium retail environment where service level is of the highest standards.
- Having exceptional client service and experience of recruitment and training new staff members.
- Can demonstrate passion & entrepreneurial spirit.
- Understand working towards financial & non-financial KPI's.
- Someone who would consider themselves a brand ambassador.
Benefits of this Assistant Manager - Premium Retail are:
- Monthly bonus on average £300 per month if the store hits target
- Generous holiday allowance
- Pension
- Great staff Discount
This opportunity will be suitable to an individual who enjoys the fast pace and is at the point in their career where they are looking for a flagship opportunity in a unique shopping environment! If you think you're up to the challenge, please forward your cv quoting the ref No JO-2309-111006/A
We request that candidates send their CV as a Microsoft Word document where possible.
Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.