Cleaning Manager

Job Reference: CL/VC/31-07/1251/3

Job Title: Cleaning Manager

Location: Site Based

Site Address: 1 Canada Square, Loading Bay, Canary Wharf

Postcode: E14 5AB

Salary: Competitive

Hours per week: Variable Shift Rota - 21:00 - 06:30 - 40 hours per week

Business Overview

Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Role Overview

We're recruiting for a Cleaning Manager to join our passionate and driven Cleaning team based at our client's site in 1 Canada Square, Loading Bay, Canary Wharf

You'll oversee all cleaning and associated duties carried out by all those that you are responsible for supervising.

Key Responsibilities:

• To ensure that the contract is run safely and efficiently to the required standard and managed in line with specification
• Hazards and risks are assessed prior to work commencing
• Risk of accidents involving plant, equipment & PPE is reduced
• Progress against target is monitored weekly
• Competent staff, able to cover a range of site activities
• High standards of conduct and performance are maintained
• Documents that affect the quality of work are controlled and filed for easy reference
• Potential problems on sites are minimised, progress is monitored, financial forecast is reviewed
• Agreement with contract manager of a Personal Development Plan where required
• Manage Operations – Maintain quality of services to customers
• Carry out cleaning and safety inspections on site, independently and alongside client to ensure KPIs captured and can be reported on. Deal with non-conformities as a matter of urgency
• Deal with customer complaints or concerns within 24 hours, responding formally.
• Observe all client and company statutory fire and safety regulations and promote good safety habits.
• Ensure contract procedures are followed.
• Manage Finance – Control resources to achieve quality of service whilst keeping within the budget
• Check and request materials and equipment within budget
• Ensure that plant, equipment and PPE is checked and replaced or repaired as necessary
• Manage People – Recruit, lead and develop the team
• Recruit staff using company procedures. Maintain staff numbers at the agreed level
• Provide on-site training for staff
• Prepare work schedules
• Ensure Servest staff obey all site rules and maintain a smart appearance including the wearing of uniforms
• Maintain good team spirit
• When necessary, discipline staff in accordance with the company's disciplinary procedure
• Maintain: Training records, Annual Leave records, PPMs, rotas etc
• Attend monthly meetings to review the performance
• Carry out regular Team briefings with own staff
• Manage own time effectively
• Co-operate with requests from clients and managers and respond to requests for assistance when necessary
• Attend appropriate training sessions

About You:

• Applicants must have the right to work in the UK
• Good organisational and time management skills
• Excellent knowledge of cleaning industry & large sites operation management
• Good knowledge on cleaning machinery operation
• Good understanding on H&S requirements
• Strong customer/ client focused attitude
• Strong interpersonal skills and the ability to build good working relationships
• Customer relationship and dispute management skills
• Good verbal and written communication skills
• Approachable for team members and client
• People Management, development and leadership skills
• Ability to work individually and as part of a team
• Good communications skills
• IT Literate

Benefits

• Holiday Allowance
• Company Pension
• Earn up to £500 for Employee Referrals
• Wide range of retail discounts, and corporate perks
• Join our Cycle to Work scheme
• Fully funded qualifications via our Apprenticeship levy
• Win monthly Superstar Awards

How to apply

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)

https://b/form/f3343c912a8643b69cfdc89dc2bbba8f