Sales Support Location: Oldbury/Smethwick Salary: Up to 30k (based on experience)
Job Purpose:
Responsible for administrating existing UK and overseas customer requirements that involve the sale and export of goods in accordance with current export legislation and customer schedules/lead times.
Support the day-to-day account management of the field sales team.
Job Duties:
- Manages day to day Sales Order processing, invoicing, scheduling, export documentation for existing UK and overseas Customer Contracts.
- Responds to customer request for quotes.
- Answer the customer enquiries by phone, email or face to face in an effective, efficient and professional manner.
- Administer the relevant contracts ensuring that all information is communicated both internally and externally.
- Ensure accurate communication of updates to customer order delivery status.
- Provide internal operations accurate customer product demand schedules and purchasing requirements.
- Provide head office with daily cash reporting and reordering. Responsible for daily petty cash handling.
- Other Ad-Hoc requests made by higher Management as and when required.
Requirement/Experience/Competence/Qualifications:
- Excellent written and verbal communication skills.
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
- Knowledge of export procedures and processes.
- Knowledge of QHSE Legislation.
- Proven experience to work as part of a team.
- Displays a good attitude towards work, and the aims and objectives of the company.
- Strong organisational skills with the ability to multi-task and work under pressure.
- Knowledge of Services offered by the company.
- Holds or willing to work towards NVQ Level 1 & 2 in Business Administration or Equivalent or two years' experience working in an administration environment.
Working Hours : Monday to Friday 08.00 am to 5.00 pm Or 08.30 am to 5.30 pm
25 days annual leave plus stat
Life cover and pension