Customer Service Executive (Temporary role), High Wycombe: This role will require you to be the first point of contact for customers, proving information or raising queries or complaints. You will be dealing with mainly incoming emails but will also be required to make and receive telephone calls and must be confident in doing this.
Client Details
Customer Service Executive (Temporary role), High Wycombe: A sucessful not-for-profit organisation and working within an exciting fast paced commercial sector and based in High Wycombe.
Modern offices close to public transport
Description
Customer Service Executive (Temporary role), High Wycombe:
This role will require you to be the first point of contact for customers, proving information or raising queries or complaints. You will be dealing with mainly incoming emails but will also be required to make and receive telephone calls and must be confident in doing this.
Responsibilities include
- All areas of customer service
- Respond to a high volume of phone calls, emails and webchat
- Respond to requests for information and complaints
- Speak with customers on the phone, dealing with high volume of both incoming and outgoing calls
- Enter data onto the database - You need to be good at IT
- Working within a busy team, assist colleagues and support each other
Profile
You will be looking for Temporary work
You will be confident with people and IT
You will have worked in retail or on receptions or in customer service in previous roles/ holiday jobs
You will flourish in a fast paced environment
You will live locally to High Wycombe
Job Offer
£10 to £15 per hour