Interim Director of Governance, Improvement and Development (Adults Social Care & Health)
Job Purpose
To lead and direct effective governance, strategy and vision to support good leadership and continuous improvement across the directorate, creating the right conditions for the effective delivery of services, and to support the client to be a well led organisation. To provide leadership, focus and implementation of infrastructure for the translation of strategic intent into key change and improvement programme and project plans.
To drive and lead continuous improvement and be accountable for the development and delivery of transformative service improvement plans that consider local and national policy including external assurance, to ensure services and our workforce meet corporate and directorate objectives, whilst delivering high quality outcomes for people of Liverpool.
Be accountable for leading change in response to Public Sector reform impacting Adult Social Care & Health and delivering opportunities for efficiencies to support the financial integrity and sustainability of the directorate and wider organisation. To drive collaboration and communication between and across client directorates, partnerships and the wider Health and Care system to maximise opportunities for the people of Liverpool to improve their independence, health and wellbeing.
Person Specification
Qualification and Training
Essential
- Educated to degree level or equivalent experience (A)
- Programme / Project Management qualification e.g., MSP, Agile, Lean etc (A)
Desirable
- Evidence of continuous professional development (A)
Experience
Essential
- Substantial senior management experience of social and health care services working corporately and with health partners in a large and complex public sector organisation, together with a deep and demonstrable understanding of working in a demanding urban context
- A proven track record of improving services within social and health care environments and the ability to demonstrate improved outcomes
- A successful track record of achievement including managing challenging large scale change initiatives and exploiting new opportunities
- Experience of implementing transformation and innovation which deliver service improvements. This will include experience with Client areas including commissioning, customer & digital, workforce impact and re-modelling across the directorate, financial processes, and financial assessments
- Leadership and implementation of a 'place-based' approach to health and social care integration activities
- Experience of policy development, implementation and successful evaluation of Health and Care initiatives in a local government context
- Subject area expertise in organisation design and development, service design and blueprinting, customer journey mapping, financial processes, change management ad customer experience/insight
- Experience of leading and motivating significant numbers of staff in a demanding environment, demonstrating a successful track record of promoting equality and inclusion throughout a big organisation
Desirable
- Demonstrable record of managing large, complex budgets involving a range of funding streams
- Evidence of success in delivering or facilitating major projects within tight budget constraints and with limited resources
- Proven track record of effective programme and project management including evidence of delivering large scale projects achieving major savings and service transformation
- Operational and strategic management experience of delivering high quality services in a multi-agency context. This includes direct service provision, through partnership or via transformation
- Success in establishing a performance culture, including people planning, target setting, performance appraisal and the management and motivation of diverse staff groups
Skills/Abilities
Essential
- Strong interpersonal and communication skills, including the ability to persuade and influence partners and stakeholders
- A significant understanding of the legislative and policy framework relating to health and care services together with associated current and emerging local government issues.
- Excellent communication and report writing skills, including the ability to articulate and disseminate a vision; to present clear, accurate and concise reports to a wide range of audiences reflecting political sensitivities where appropriate.
- Strong analytical skills and project management skills, and the ability to use data and information intelligently. This includes the ability to analyse the operational and financial impact of proposals on services and the ability to define the extent to which workforce, financial, IT and digital, customer service, commissioning and social care processes need to be remodelled or developed to meet new legislative requirements.
- The ability to develop practical and creative solutions to both service and corporate problems. This may include identification of workforce remodelling options to enable the Client to meet the new requirements of social care reforms.
Desirable
- Ability to lead and motivate a team with vision and inspiration
- Ability to translate strategic direction into achievable objectives and plans
- Experience of working with strong accountability systems, either through elected boards, strategic boards, Acute and Primary Care Services, shareholders or political governance systems
- Good judgment and the ability to anticipate and plan for future developments and options
Rate of Pay
PAYE: £639.60
Umbrella: £844.98
Location: Cunard Building Water Street Pier Head Liverpool L2 2BS