£26,000
No experience required
Free parking
Close to train station if you do not drive
Full training will be provided
Hours of work Monday-Friday 7am – 4pm, 730am – 430pm, 8am – 5pm
The key accountabilities and work outputs are:
- Telephone and email orders to and from customers
- An adept and timely response to customers' enquiries, queries and complaints in an efficient and professional manner
- Proactive planning and tracking orders to completion
- Scheduling and rescheduling orders whilst utilising haulage fleet effectively
- Compiling and maintaining accurate records as required
- Communicating effectively with commercial and production teams and also haulage partners
The key skills for this role are:
- Excellent IT Knowledge
- The ability to manage multiple tasks and work to a high level of accuracy
- A natural curiosity and interest in other departments and ways of working
- Excellent customer service skills
- Ability to work under pressure and to tight deadlines
- A good eye for detail
- Ability to work with a small team
Excellent written and communication skills are also essential.
Previous experience working in the market is desirable though not essential as training will be given.
A good familiarity of the local geography is essential