Role: Business Development Manager -
Position Overview
I am seeking a dynamic and results-driven professional for my client's team, focusing on driving customer growth, managing key customer relationships, and representing the Sales function within the operations team.
Key Responsibilities
Business Growth & Customer Management
- Drive growth by securing profitable orders from customers.
- Build and maintain strong, long-term relationships with customers.
- Act as the Sales representative within the operations team to ensure alignment and execution.
Commercial Strategy & Execution
- Identify and assess new business and adjacent market opportunities, including potential new services and standards.
- Achieve sales and revenue growth targets consistently.
- Lead negotiations throughout the business acquisition process.
- Provide actionable commercial insights to guide business decisions.
- Set sales price objectives based on market knowledge and competitor analysis, leveraging customer information and marketing feedback.
- Prepare and manage budgets, monitor selling prices, and track the order intake target list.
- Oversee customer turnover and manage its progression.
- Address customer issues, including claims and logistic/quality crises, ensuring effective resolution.
- Take proactive steps to reduce overdue accounts.
Relationship Management & Collaboration
- Develop and nurture strong professional relationships with customers and internal stakeholders.
- Maintain and enhance high-level prospect relationships through regular face-to-face interactions.
- Promote and ensure high levels of customer satisfaction.
- Ensure that offerings are competitive and fully compliant with customer expectations and requirements.
- Collaborate with Key Account Managers in other regions to ensure consistency on a global scale.
- Work closely with the operations team to prepare and submit competitive, timely, and technically sound quotations.
- Participate in project teams to advocate for the customer's perspective on quality, costs, and delivery timelines.
Qualifications & Experience
- Proven experience in key account management or commercial roles.
- Strong understanding of the automotive market.
- Proficiency in Spanish is an advantage.
Core Competencies, Attributes
- Expertise in building and maintaining customer relationships.
- Demonstrated ability to develop new business and explore new markets.
- Results-oriented, with a strong drive, determination, and resilience.
- Proactively seeks out opportunities while minimising risks.
- Adaptable and flexible, with an open approach to meeting diverse customer needs.
Additional Information
> Salary up to £60,000 DOE + 15% OTE
> Company Car / Allowance
> Location: Buckinghamshire/ Bedfordshire - Flexibility for remote work.
> Travel Requirements: Up to 50% travel within the UK and Europe.