Night Support Worker
Ladyshot, Harlow
Young People's Service
6 months
35 hours
£18.47 LTD / £15.75 PAYE (inc. hol)
Are you experienced in night support and ready to make a positive impact on young lives? We are seeking a Night Support Worker for a charity-based young people's service in Harlow, dedicated to providing essential safety and support overnight to residents aged 16-21 with complex needs.
THE ROLE
As a Night Support Worker, you will ensure the security and safety of the facility and its residents overnight. Key responsibilities include:
- Managing building security and promptly addressing any faults or issues.
- Acting as the first point of contact for service users and external agencies.
- Implementing night security protocols to safeguard the service.
- Monitoring and logging access, including visitors, and tracking incidents.
- Recording and managing incidents, addressing or escalating antisocial behavior as needed.
- Adhering to health and safety policies to maintain a secure environment.
- Escalating incidents to on-call services as required.
- Keeping detailed records, including incident logs, handover notes, and support plans.
THE CANDIDATE
The ideal candidate will have previous experience in a similar night support role, particularly with vulnerable young people. Key requirements include:
- Experience working with individuals with complex needs, ideally in supported housing.
- Proven ability to work independently and responsibly during night shifts.
- Strong skills in incident management and reporting.
- Familiarity with implementing and adhering to security protocols.
- Excellent written communication skills for maintaining accurate records.
THE CONTRACT
- 35 hours per week, 8:15 pm - 7:45 am Monday to Friday, including 1 in 4 weekends.
- 6-month contract with potential for a permanent role.
- Pay rate: £18.47 per hour (LTD) or £15.75 per hour (PAYE, inclusive of holiday).
HOW TO APPLY
To apply for this role, please email a copy of your CV to or call on to discuss the role in more detail.
If you know someone well-suited to this position, we offer a £250 referral bonus for every successfully referred candidate!