We are working with a Medium sized Freight Forwarder who have an exciting opportunity for an Air Import Clerk.
Monday to Friday 9am-5.30pm
Role Involves
- Ensure accurate data is entered into system.
- Trained on Cargo wise ready for release
- Completes all required import paperwork including customs work, invoicing and all other essential air Import documentation.
- Review all customer booking and clearance instructions ensuring these are understood and followed.
- Provide all relevant service providers with the required information for successful service delivery.
- Ensure full understanding and strict compliance to customs processes and procedures.
- Ensure all delivered instructions are clear, concise and are provided in the correct format.
- Communicate with all operations to ensure the accuracy of consignment delivery.
- Manage all consignments by obtaining the latest status information and monitor accordingly.
- Ensure the recovery of air cargo is managed and complies with ETSF.
- Accurate inventory management of the ETSF.
- In the event of a service failure identify the root cause and take appropriate action to address ensuring he customer is kept fully informed.
- Accurate and timely management of all mandatory milestone data.
- Delivery accurate costs within Hellogic thus alleviating potential revenue variances.
- Raising sales invoices accurately within agreed KPI timescales.
- Comply with all relevant work and safety legislation, standards and organisational procedures and UK security regulations.
- In depth understanding of the airfreight product including Incoterms.
- Research and provide competitive quotations to both internal and external customers and follow to ensure good success rate.
- Provide customer reports where required.
- Constantly consider initiatives which will both enhance the customer experience.
Be committed to excellent service quality.
Experience.
- 3-5 years Air Import experience.
- Excellent Communication skills.
- Cargo Wise experience advantage.
Salary Depends on experience.
Excellent Benefits.
Car Driver due to location
- If you have not heard from us within 7 days , your application has been unsuccessful