Account Manager
Financial Services Membership Body
Hybrid Working Model Flexible - City of London Offices
Basic Salary £40,000-£44,000 dependant on experience with excellent benefits including 30 Days Holiday, Pension, PMI, Healthcare, Gym Subsidy, Income Protection, Social Activities, Training & CPD
Permanent Role, Full Time
Our client a leading, reputable and well-regarded Financial Services Membership Body is currently recruiting an Account Manager.
The Role of Account Manager
This is an exciting and vital role within the associate membership team of the Membership and Strategic Partnerships team at UK Finance - Representing 300 full member firms from a variety of sectors into Legal, Technology, The Big Four, The Magic Circle, Professional Services, Consultancy, Business, Blue Chip, FSTE 100, C-Suite, Corporate etc.
This role will support the Associate Membership team and activities, whilst relationship managing a designated cohort of Associate Member accounts. Working in a collaborative team environment, you will manage a cohort of member accounts by building relationships and raising commercial opportunities.
Duties and Responsibilities
Through relationship building and regular engagement with a portfolio of existing associate members, implement the UK Finance membership proposition to achieve high levels of member retention and engagement that align to business and commercial objectives.
In collaboration with the Associate Membership team, further develop the account management strategy to fulfil existing members' needs, seek to broaden the scope of the relationship, engagement activities and number of contacts.,
You will play a key role in supporting the associate membership team, helping to showcase return on investment for our associate members. Utilising skills such as engagement analysis, monitoring and recording data and statistics will allow us to constantly review the success of our activities in line with expectation. Activities will include, (but not limited to):
Working with Marketing to keep Associate Member pages and information up to date.
Assist with the Quarterly updates to Associate Members (to include Committee updates, and the forward events schedule etc).
Supporting the team with Associate Member events and briefing sessions.
Assisting with sponsor liaison (in the run up to and at events) and supporting sponsor logistics).
Proof reading marketing/events materials.
Co-ordinating Associate Member meet and greets (logistics).
Through training and / or experience, you will become a CRM 'Champion' within the wider team, recording and supporting your associate member account engagement.
As a member of our Team, you will act as a support for the wider team as needed and work on key projects / activities or provide cover for others across the team.
Person Specification
Experience within a fast-paced membership &/ or commercial environment
Experience of relationship and stakeholder engagement
Experience of Microsoft Teams is preferable but not essential
Well organised with the ability to prioritise a varied workload and work to deadline
Excellent attention to detail
Good communicator
Proficient in Microsoft Office packages such as Teams, Word, Excel and PowerPoint
To apply to this role please send your CV.
Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion.
Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.